The following terms and conditions govern your use of the Red Hot Loyalty Card. Please take the time to read through and understand these terms before using your loyalty card. We also recommend keeping a copy of these terms for future reference, although please be advised that these terms may be changed from time to time. Your use of the Red Hot Loyalty Card will constitute acceptance of these terms and conditions.
Obtaining your Red Hot Loyalty Card and how to earn stamps.
To register your Red Hot Loyalty Card
Earning and redeeming rewards
Limitations of use of your Red hot Loyalty Card
Cannot be used in the same transaction
Cannot be used on the same day
To be used on your next visit
The loyalty card scheme does not apply and cannot be redeemed by former or existing Red Hot World Buffet members of staff.
Red Hot World Buffet’s maximum liability and exclusion of warranties
Amendments of these terms and termination
Governing Law and Jurisdiction
All Offers subject to the following:- In the event of unforeseen circumstances the management reserves the right to alter, amend or foreclose the promotion without prior notice. On arrival kindly confirm the same from the Red Hot team .We may change our published rates at any time with or without notice. At certain times of the year our standard rates may not be valid, or be restricted. From time to time we may advertise and publish promotional prices and special offers, together with restrictions that will apply. Such offers are always subject to availability. Will only apply to certain limited days and may be withdrawn at any time with or without notice. All offers are subject to the managers discretion.
We cater for vegetarians, coeliac's etc, please call your local red hot world buffet to find out more about the specific dishes we can tailor to your dietary requirements. Please make us aware, before you dine, if you have any specific allergies and we'll make sure one of Chefs gives you a tour of the buffet to show you what will be suitable.
Red Hot Buffet (“We”) are committed to protecting and respecting your privacy.
Red Hot World Buffet
Registration Numbers: 05025467 & 06773508
VAT Numbers: 835045342 & 978179454
2nd Floor, St. George's House
St. George's Road
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.redhotworldbuffet.com (our site). This includes information provided at the time of registering to use our site, subscribing to our services, booking online, or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence. Details of booking reservations you carry out through our site. Details of your visits to our site and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We use a first party session cookie which allows essential functions such as remembering where you browse around the site. This cookie is not linked to any information we might hold against you as a customer. It expires when your session ends.
The Red Hot World Buffet website uses Google Analytics cookies. Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate user behaviour on the website.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is securely stored. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer or have registered on our site, we will only contact you by electronic means (e-mail or SMS) with information about Red Hot Buffet services or promotions. Where we permit selected third parties to use your data, they will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant boxes situated on the form on which we collect your data.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by writing to us at our Head Office.
Our site may, from time to time, contain links to and from the websites of advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
The £5 per person deposit is non refundable unless the booking is cancelled with 14 days of the booking date when 50% will be refunded. Please speak to the general manager of the restaurant in which the booking was made for any cancellations or refunds
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